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In a rare situation when the Master Key is lost, inaccessible, or inoperable— and the lock needs to be removed from the locker door for an emergency situation, please follow these lock drilling instructions to avoid locker door damage. Keyless.Co, LLC is not responsible for locker door damage due to improper lock removal.


Please drill carefully to avoid door damage. Keyless.Co, LLC is not responsible and will not cover damaged locker doors.


2-Step Emergency Removal of KEYLESS360

While Keyless360 locks are secure and have a very low defect rate, there may be rare situations where it is necessary to remove the lock in order to open the locker. For example, if the Master Key is missing and the locker is locked with an unknown code, you may need to drill through to open the lock. To do this, you will need a power drill, a 5.5mm drill bit, and a wrench or other tool to hold the knob. Please take caution when drilling, as Keyless.Co warranty does not cover damage to lockers. While grasping the knob with a wrench, place the drill bit directly on the bottom screw head and begin drilling straight, until the bit passes into the door. Repeat the same process for the top screw. Once both screws are drilled through, you can remove the lock and the door will open freely. When it is necessary to do this, you may reach out to Keyless.Co or the locker manufacturer to obtain a new lock.

Required Tools


5.5mm(0.21″) Drill bit

Power Drill

Power Drill

Step 1

Drill out the bottom screw head.

Drill Bottom

Step 2

Drill out the top screw head.

Drill Top
Download Keyless360 Emergency Removal Instructions